Goal 1
Experience
We will improve our members’ experience and offer an enhanced sense of membership.
As one of the most respected and diverse medical colleges in Australia and Aotearoa New Zealand, we will continue to enhance our members’ experience when interacting with their College and deliver value.
Our Values We are collaborative We are collaborative with members in how we design, implement, and improve our services.
Our Values We are collaborative We are collaborative with members in how we design, implement, and improve our services.
We are relevant
We aim to offer services and experiences that are relevant to the changing needs of our members.
We are human
We support our members individually and collectively in the moments that matter most to them.
We are transparent
We provide clarity to members about what our role is and we are accountable for the products and services we provide.
We are proactive
We are responsive to the changing circumstances of our members and reach out to members in a way that suits them.
Building a lifelong relationship
We have adapted to the lifestyle changes in the wake of COVID-19, as the impacts of the global pandemic are still felt at the institutional, interpersonal, and sometimes personal levels.
Lisa Penlington, Executive General Manager, Member Engagement and Support